Throughout the years we’ve received a lot of questions about Biertaxi Amsterdam. For instance, what’s the status of my order? Do you also deliver products outside your product range?

If you still have questions, please feel free to contact us.


Order

In which region do you deliver?

We originally only do deliveries in Amsterdam and it’s surroundings. Are you outside of Amsterdam and do you still want to place an order? Please feel free to contact us by telephone.

I have placed an order but would like to cancel. Is this possible?

Please contact us by telephone as soon as possible to cancel your order. If you have pre-paid your delivery, we can generate a unique coupon-code for you at the value of your order, so you can use this to order in the future without having to pay again. Of course it’s also possible to refund your money. Please account for several days for the return to be refunded.

My delivery method is not available. How do I place my order?

When the system indicates that the delivery method is not available, the postal code you have entered is outside of our regular delivery region. If however you still want to place an order outside of Amsterdam and it’s surroundings, please contact us by phone.

I would like to place a large order at a reduced price. Is this possible?

Please feel free to contact us by phone to place a large order at a reduced price!

What is the minimum age to buy alcohol?

We do not sell alcohol to people younger then 18 years!
We can ask for your identification to make sure you are old enough.

Assortment

I’m looking for a product that’s not in your assortment. Could I make a special request?

Special requests can only be done by phone. Please feel free to contact us.

Do you deliver other cigarettes than just Marlboro?

Yes! If you would like another brand you can let us know at the comment section in your order or call us. Of course we charge the price difference to the customer.

General Questions

I’m a vendor and I would like to add my product to your assortment.

Please contact us for the possibilities.

I want to make a beer ride on a beer bike with my friends. Is this possible?

No! We are a courier-service with a wide range of drinks to your doorstep. We can’t arrange a beer bike!